Hi guys.. this is just a policy I need to formulate... Its just basic client service... and as the Average Joe, it could be good to get some of your input if you have any... BAM!!! Issue Resolution Working in the service industry, we are often challenged with clients who may be unhappy or dissatisfied with our service or product. This can be a result of human error, miscommunication, or specific clients having certain needs which may have been overlooked. We need to have policies a...